January Client Spotlight: ViaWest™

We at MCG are an incredibly lucky bunch. Why? It’s because of our clients. There’s a reason we stick to working with B2B technology companies. The forefront of new technologies is a great place to be, which is why we’re starting a new, monthly series of “Client Spotlights” to highlight some of our amazing clients and the innovative work they do.

The first pick for our client spotlight is ViaWest - a cloud, colocation and managed services provider - headquartered right here in Denver, CO. ViaWest’s cutting edge data centers, 22 in all, also reside in Dallas, Salt Lake City, Portland, Las Vegas, and Austin. So what makes ViaWest so awesome? Well, for one, notice the locations of its data centers: all U.S. - based. What this means is that ViaWest is local to many of the markets they serve. The company recognizes that customers are key, and the ability to meet in person with a customer is invaluable. ViaWest listens to its clients, values their relationships, and customizes flexible solutions just for them. For this reason, ViaWest's mantra is “Centered Around You.” Be sure to check out their Customers page to learn about some of the innovative solutions the ViaWest team has created to help its clients meet their goals.

The latest addition to ViaWest’s line of services is the KINECTed™ family of products, which includes KINECTed Cloud, KINECTed Storage and a new Managed Security product portfolio. MCG recently helped ViaWest launch the KINECTed family of products and we’re quite proud of it.

So you wanna talk about support? If you’ve done anything technical, ever, you know that having someone who can help you with your problems can make or break your project, and ViaWest knows this too. That’s why ViaWest customers can get a tech-savvy engineer on the line or in person at its data centers 24/7. In fact, a ViaWest customer’s average incoming call wait time is less than 10 seconds.

These are just a few reasons why we love ViaWest and are happy to be working with them, although the list could go on and on. Check back in February for the next installment of MCG’s Client Spotlight.